Terms of Service
Last updated July 24, 2026
Welcome to SmartHold. These Terms of Service (“Terms”) are a binding agreement between you and SmartHold (“SmartHold”, “we”, “us”, or “our”) governing your use of the SmartHold app and website at smartholdvp.com (together, the “Service”). By downloading, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. What SmartHold Is
SmartHold is an educational video poker training simulator. It deals practice hands, scores your holds against optimal strategy, and drills the hands you miss on a spaced-repetition schedule. It is provided for practice, learning, and entertainment.
2. No Real-Money Gambling
The Service does not offer real-money gambling and does not provide an opportunity to win real money or anything of monetary value. All credits, chips, scores, streaks, and leaderboard standings are for practice only, have no cash value, and cannot be redeemed, transferred, or exchanged for money or prizes.
Practice with the Service does not guarantee any particular outcome if you choose to play video poker or any other game for real money. Real gambling involves risk, and past practice results do not predict or influence real-world results. Please gamble responsibly and only where legal.
3. Eligibility
You must be at least 18 years old (or the age of majority where you live, if higher) to use the Service. By using the Service, you represent that you meet this requirement and that your use complies with all laws that apply to you.
4. Your Account
You can use much of the Service anonymously, with your progress stored only on your device. You may also create an account (by email, or through Apple or Google sign-in) to sync your stats, review queue, and purchases across devices and to appear on the leaderboards.
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You are responsible for keeping your login credentials secure and for all activity under your account.
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You agree to provide accurate information and to notify us at support@smartholdvp.com if you suspect unauthorized use of your account.
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You may sign out or request deletion of your account at any time; see our Privacy Policy for details.
5. Purchases and Subscriptions
The Service may offer optional one-time purchases and auto-renewing subscriptions that unlock additional features (such as custom pay tables). Prices and features are shown at the point of purchase.
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Purchases made through a mobile app are processed and billed by Apple (App Store) or Google (Google Play) under their terms, and are managed through your store account.
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Subscriptions renew automatically for the same period and price until you cancel. You can manage or cancel a mobile subscription in your App Store or Google Play account settings. Web subscriptions can be managed or cancelled from Settings in the Service. Cancellation takes effect at the end of the current billing period.
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Except where required by law or a store’s policy, purchases are non-refundable. Refund requests for store purchases are handled by Apple or Google according to their policies.
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We may change prices or the features included in a purchase or subscription on a going-forward basis; changes will not affect a billing period you have already paid for.
6. License and Acceptable Use
Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial use. You agree not to:
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Copy, modify, distribute, sell, or lease any part of the Service.
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Reverse engineer, decompile, or attempt to extract the source code of the Service, except where that restriction is prohibited by law.
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Use bots, scrapers, or other automated means to access the Service, or interfere with, overload, or disrupt it or its underlying systems.
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Attempt to gain unauthorized access to any account, data, or system, or manipulate scores, leaderboards, or purchases.
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Use the Service for any unlawful purpose or in violation of these Terms or the rules of Apple or Google.
7. Leaderboard Names and Content
The Service assigns you a generated display name for the leaderboards, which you can regenerate. Public-facing names must not be offensive, misleading, or infringe anyone’s rights. We may remove or reset a name that violates these Terms, and we may remove content or restrict features to keep the Service safe and fair.
8. Intellectual Property
The Service, including its software, design, text, graphics, logos, and the SmartHold name and crest, is owned by SmartHold or its licensors and is protected by intellectual property laws. These Terms do not grant you any rights in our trademarks or content except the limited license described above.
9. Third-Party Services
The Service relies on third parties to function — including Apple and Google (app distribution, sign-in, and payments), and our infrastructure providers for hosting, authentication, database, purchase management, and our self-hosted Umami website analytics. Umami analytics applies to smartholdvp.com only and is not included in the iOS or Android apps. Your use of those services is also governed by their own terms and privacy policies. Apple and Google are not responsible for the Service and are third-party beneficiaries of these Terms to the extent required by their platform rules.
10. Disclaimers
The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that its strategy guidance, analysis, or results will be accurate or complete for every situation.
11. Limitation of Liability
To the fullest extent permitted by law, SmartHold will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or related to your use of (or inability to use) the Service. To the fullest extent permitted by law, our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve months before the claim, or USD $50.
12. Indemnification
You agree to indemnify and hold harmless SmartHold from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the Service or violation of these Terms or applicable law.
13. Changes to the Service and These Terms
We may update, change, or discontinue the Service or any part of it at any time. We may also revise these Terms; when we do, we will update the “Last updated” date above. Material changes may be communicated in the app or by other reasonable means. Your continued use of the Service after changes take effect means you accept the updated Terms.
14. Termination
You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms or to protect the Service or other users. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) will survive.
15. Governing Law
These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Florida will have exclusive jurisdiction over any dispute that is not otherwise subject to a platform provider’s required dispute-resolution terms, and to the extent permitted by law.
16. Contact
If you have any questions about these Terms, contact us at support@smartholdvp.com.
Questions about this document? Contact us at support@smartholdvp.com.